Job Satisfaction as a Moderator of the Relationship between Work-Family Conflict and Stress among Female Civil Service Managers

Raymond Toga, Thembisa Binqela, Themba Q Mjoli


The main objective of the study was to investigate job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil serve managers in the education department. The study was conducted in the geographical outlying town of King William’s Town, and the data was collected from a sample of 100 employees in the education department using: (i) a self-designed biographical and occupational data questionnaire; (ii)to measure occupational stress, Eum, Lee and Paek’s (2007) 23-item Effort-Reward Imbalance questionnaire was used; (iii) Bedenia, Burke and Moffat’s (1998) Short-form Work-family conflict questionnaire was used; and to measure job satisfaction, Halpern’s (1966) 10-item seven-point Likert-type rating scale was used. Data analysis was done by means of the Pearson Product Moment Correlation Technique, Analysis of Variance, and Multiple Regression Analysis. The results indicated that job satisfaction does not moderate the relationship between work-family conflict and occupational stress. The study also indicated a significant positive correlation between work-family conflict and job satisfaction. The results further showed that both work-family conflict and job satisfaction respectively accounts for a significant proportion of variance in occupational stress.

DOI: 10.5901/mjss.2014.v5n2p579

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Mediterranean Journal of Social Sciences ISSN 2039-9340(Print) ISSN 2039-2117(Online)

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