Effects of Knowledge Management Capabilities on Organizational Performance in Iranian Export Companies
The purpose of this study is to investigate the relationship between knowledge management capabilities and organizational performance. The knowledge management indices include knowledge process capabilities (knowledge acquisition, knowledge transfer, and knowledge protection and knowledge application) and knowledge infrastructure capabilities (organizational culture, organizational structure and technology),also organizational performance indices are organizational innovation and competiveness and financial/economical outcomes. The method of the study is structural equation modeling. Statistical population includes the entire senior managers of companies that are member of Khorasan Razavi Exporters Union. The sample size equals 148. Data collection tool is a standard questionnaire. SPSS and Lisrel software packages was used for analyzing research hypotheses. The result of confirmatory factor analysis determined that both research models are estimated significantly; also the result of path analysis determined that there is a direct and significant relationship between organizational culture, organizational structure, knowledge acquisition, knowledge application, knowledge protection and organizational performance. This study is the first study to this day to investigate the relationship between knowledge management and performance in Iran. So it is valuable for Iranian export companies to apply the results in terms of knowledge management and its effects on organizational performance.
This work is licensed under Creative Commons Attribution 3.0 License.
Mediterranean Journal of Social Sciences ISSN 2039-9340(Print) ISSN 2039-2117(Online)
Copyright © MCSER-Mediterranean Center of Social and Educational Research
To make sure that you can receive messages from us, please add the 'mcser.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders..