A Model of Information Systems Success for Assessing the Effectiveness of Statistical Learning Tool on University Students Performance in Statistics

Zeinab Zaremohzzabieh, Bahaman Abu Samah, Jusang Bolong, Mahazan Muhammad, Rusli Abdullah, Jeffrey Lawrence D’Silva, Hayrol Azril Mohamed Shaffril


The purpose of the study was to validate the DeLone and McLean Information systems (IS) success model to determine the
effectiveness of statistical learning tool (SLT) in facilitating learning statistics among graduate students. In order to test the
model, a quantitative method was employed such as distributing questionnaires. A total of 129 graduate students registered for
statistics in social science course from selected faculties in Universiti Putra Malaysia were chosen based on stratified random
sampling. In this study, structural equation modeling (SEM) which is a data analysis method was employed to provide the info
of statistics performance through the analysis of direct and indirect effect. The results of the study demonstrated that service
quality was the most influential variable in this model (followed by system quality), thus highlighting the importance of service
quality for students’ performance in statistics; nevertheless, the findings did not support the mediation of an intention to use and
users’ satisfaction. Implications of our findings will enable future researchers to continue studies on SLT on a broader basis of
theoretical support.

DOI: 10.5901/mjss.2016.v7n2p271

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Mediterranean Journal of Social Sciences ISSN 2039-9340(Print) ISSN 2039-2117(Online)

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